Question 1

How do I change my subscription level or account information?

Accepted Answer

Click on the ‘Account’ button in our Membership Portal. You can change your subscription level by clicking 'Change Tier' or scroll down past that to change your account information.

Question 2

How do I access your portfolios, flash alerts, and/or portfolio updates?

Accepted Answer

After you are signed in to your account, click on the corresponding button in the membership portal to access our premium content:
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• Portfolios: access to our model portfolios*
• Flash Alerts: buy and sell trade alerts
• Portfolio Updates: weekly portfolio updates based on membership tier
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*Disclaimer: Quotes are not sourced from all markets and may be delayed up to 20 minutes. Information is provided 'as is' and solely for informational purposes — not for trading purposes or advice.

Question 3

How do I cancel my membership?

Accepted Answer

You can cancel your membership at any time, for any reason through the membership portal or by contacting info@atgdigital.media and we will process the cancellation immediately.

Cancel your membership through the membership portal by:

1. Clicking on the "Account" button of the Membership Portal
2. Selecting the "Cancel Membership" button on the bottom right of the page

Question 4

How do I get a refund?

Accepted Answer

We are not giving refunds at this time. Please refer to our 'Fulfillment Policy' (at the bottom of this page) for further details.

Question 5

How do I contact you if I have a general question or need assistance?

Accepted Answer

You can reach out to us at info@atgdigital.media or by scheduling a call.(https://calendly.com/atgdigital/customer-support?month=2023-06)

Question 6

How do I ask Paul a stock or portfolio specific question?

Accepted Answer

There are two ways to ask Paul a question:

1. Comment directly on one of our portfolio updates or flash alerts.
2. Reach out to us at info@atgdigital.media.

Once we receive your question, we will answer your question in one of our Top Movers & Questions portfolio updates.

Question 7

How do I change my email address?

Accepted Answer

To change your email address on file, please email us with the new email address at info@atgdigital.media and we will gladly make the change for you.

FAQ